Features
Business Chat AI features for Meta-verified WhatsApp business chat
Once Meta has verified your business and Cloud API number, Business Chat AI is the WhatsApp Cloud API workspace your team uses: inbox, campaigns, templates, automation, and billing.
How this helps your customers: they message your official WhatsApp Business name, get timely replies from your team or automation, and receive only templates Meta has approved. You stay on official Cloud API — not unofficial WhatsApp tools.
Meta-verified numbers
We connect the WhatsApp Cloud API number Meta already verified for your business. Business Chat AI does not sell, rent, or issue WhatsApp numbers, and it does not replace Meta Business Verification.
WhatsApp business inbox
A shared business chat inbox on your official number: live delivery status, conversation history, and agent takeover so customers talk to a person when they need one.
Campaigns
Send Meta-approved template campaigns in bulk or on a schedule. Usage limits and delivery logs stay in your workspace so you can see what went out.
WhatsApp automation
Build Business Chat AI flows that reply after hours, route chats, and hand off to a human. Automation never bypasses WhatsApp policy or the 24-hour customer care window.
Templates
Store and reuse Meta-approved templates, variables, and media. Marketing, utility, and authentication copy must be approved in Meta before you send it here.
Contacts & lists
Import international numbers, keep opt-in audiences in lists, and reuse them across campaigns. Only message people who asked for WhatsApp updates.
Team access
Invite teammates with roles, keep each workspace isolated, and audit important actions. Seats are for your staff — not extra WhatsApp numbers.
Billing
Subscribe in your local currency, including INR, USD, GBP, EUR, AED, SGD, AUD, and CAD. Platform plans cover messages, numbers you connect, and seats. WhatsApp conversation charges are billed by Meta separately.